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Public Charter


Author: Advance Info

Charter flights can provide excellent value, and they often operate nonstop in markets where scheduled flights would be less direct. In addition, many charters don't have all of the restrictions of scheduled-service discount fares, e.g. advance-purchase, stay over a Saturday night, stay no more than 30 days, etc. Finally, most charter fares aren't "capacity-controlled" like scheduled-service discount fares; every seat on the airplane is usually available at the advertised fare. "Public Charters" can be purchased from a tour operator, a travel agent, or sometimes directly from the airline.

If a club or other organization has arranged your flight for its members, it may be what is called an "affinity" charter flight. These charters generally do not carry the consumer protection provisions of Public Charters. Be sure you know what kind of charter flight you are purchasing.

A Public Charter may include only the flights, or it may be sold as a complete package, including hotels, guided tours, and ground transportation. Either way, your rights are spelled out in an "operator/participant contract" that you have with the charter operator. The operator or your travel agent should give you a contract to sign at the time you purchase your trip. Read it before you pay any money.
The Department of Transportation requires charter operators to disclose certain information in their contract about the restrictions that they impose and also rights that you have under our rules:

You usually pay penalties if you cancel. The closer to departure you cancel, the bigger the penalty. Most scheduled-service discount fares are non-refundable, but allow you to re-use the ticket at another time for a fee of about $50 to $75; charters may or may not permit this. On some charters, if a substitute can go in your place you only lose a $25 fee.

You can buy trip cancellation insurance. These policies usually provide a refund in case you must cancel due to illness or death in the family. Your travel agent or tour operator can tell you how to buy the insurance and what health conditions it does or doesn't cover. Charter cancellation insurance often won't pay you if you must cancel because of a preexisting condition.

The charter operator or airline can cancel a Public Charter for any reason up until 10 days before departure. Your flight might be canceled if it doesn't sell well or for some other reason. This is a risk you take in return for a low fare.


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